Cookies Policy

Last updated: 2024

This Cookies Policy explains how Hiteqa ("we", "us", "our") uses cookies on our website. It should be read alongside our Privacy Policy and forms part of our commitment to transparency under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), which govern the use of cookies and similar technologies on websites accessible in the United Kingdom.

Hiteqa is a business providing installation of windows and doors, and this website is operated to inform customers about our services and to allow them to get in touch with us.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow a site to remember information about your visit, such as your preferences or choices, which can make your next visit easier and the site more useful to you.

2. The Only Cookie We Use

We keep our use of cookies to an absolute minimum. The table below lists, in full, every cookie set by this website. There are no other cookies, hidden trackers, pixels, or scripts operating on this site beyond what is described here.

Cookie Name Purpose Duration Category
consent_mode Stores the choice you make regarding cookie consent, so that we know whether you have accepted or declined optional cookies and do not need to ask you again on every visit. 1 year Essential (strictly necessary)

We do not use analytics cookies of any kind. We do not run Google Analytics, and no cookies such as _ga, _gid, or any equivalent cookies from other analytics or social media providers are set on this website. No session identifiers or CSRF tokens are stored in cookies on this site.

3. Essential vs Optional Cookies

Under PECR, cookies are broadly divided into two categories:

4. Advertising Measurement Cookies

We do not run any advertising or tracking cookies across the general pages of our website. The only exception is on the order or enquiry confirmation page, where advertising measurement may run solely after you have given your consent via the cookie banner. This measurement helps us understand whether an enquiry resulted from an advertising campaign. No such measurement takes place anywhere else on the site, and none takes place before consent is recorded.

5. How to Change or Withdraw Your Consent

When you first visit our website, you are presented with a cookie banner asking you to accept or decline optional cookies. Your choice is then stored in the consent_mode cookie for one year.

You can change or withdraw your consent at any time by:

Please note that most web browsers allow you to control cookies through their settings, including refusing all cookies or being notified when a cookie is set. Blocking the essential consent_mode cookie may mean the banner reappears on every visit, as we will be unable to remember your previous choice.

6. Your Rights

As a UK-based visitor, you have rights under the UK GDPR and Data Protection Act 2018 regarding any personal data associated with cookies, including the right to withdraw consent at any time, the right to access information we hold, and the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection matters, if you believe your rights have not been respected.

7. Contact Us

If you have any questions about this Cookies Policy, wish to exercise your rights, or want assistance changing your consent preferences, please contact us:

Hiteqa
22D Gloucester Road
Bristol, BS2 3UU
United Kingdom
Email: [email protected]
Phone: +44 117 673 7639

8. Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.